Shipping PolicyLast Updated: July 22, 2026Thank you for shopping with Urbane. We are committed to delivering your furniture and home décor products safely and efficiently. Please read our Shipping Policy carefully before placing your order.1. Order ProcessingOrders are processed after successful payment confirmation.Standard processing time is 2–5 business days for ready-to-ship products.Customized or made-to-order furniture may require additional production time. The estimated manufacturing and dispatch timeline will be communicated at the time of purchase.2. Shipping CoverageWe currently deliver across India through trusted logistics and freight partners.Deliveries are subject to service availability in your location.For remote or non-serviceable PIN codes, our team will contact you with available delivery options.3. Delivery TimelinesEstimated delivery times after dispatch:Metro Cities: 3–7 business daysTier 2 & Tier 3 Cities: 5–10 business daysRemote Locations: 7–15 business daysDelivery timelines are estimates and may vary due to weather conditions, public holidays, transportation delays, or other unforeseen circumstances.4. Shipping ChargesShipping charges, if applicable, will be displayed during checkout before payment.Promotional offers such as free shipping may be available on selected products or during special campaigns.5. Order TrackingOnce your order is dispatched, you will receive an email or SMS containing your tracking details, allowing you to monitor the shipment until delivery.6. Delivery of Large FurnitureLarge furniture items may be delivered through specialized freight services.Customers are requested to:Ensure someone is available to receive the delivery.Verify that doorways, staircases, elevators, and entryways can accommodate the purchased furniture.Inform us in advance of any access restrictions that may affect delivery.Additional charges may apply if special handling or repeated delivery attempts are required.7. Inspection Upon DeliveryPlease inspect your order at the time of delivery.If you notice:Visible damage to the packaging,Missing items, orIncorrect products,please notify the delivery personnel where possible and contact our customer support within 24 hours of receiving the shipment, along with photographs of the issue.8. Delayed DeliveriesWhile we strive to deliver every order on time, delays may occasionally occur due to circumstances beyond our control, including adverse weather, transportation disruptions, or logistics issues.In such cases, our team will keep you informed and work to ensure your order reaches you as quickly as possible.9. International ShippingAt present, we ship within India only. If international shipping becomes available, this policy will be updated accordingly.10. Incorrect Shipping InformationCustomers are responsible for providing accurate shipping information.If an incorrect or incomplete address causes a failed delivery, additional shipping charges for redelivery may apply.11. Contact UsIf you have any questions regarding shipping or delivery, please contact our customer support team through the contact details available on our website.We appreciate your trust in Urbane and are committed to delivering every order with care, quality, and professionalism.